Description
Be the link between customer and success!
Without customers, there is no business. With your creativity and solution-oriented thinking, you ensure that our customers feel connected to our company.
Your Role & Responsibilities
- Complete management of major accounts: From A to Z, you provide excellent service.
- Daily follow-up of transport orders: You are the hub in our logistics process.
- Proactive communication: Inform customers promptly about any issues or delays, keeping them well-informed.
- Creative problem-solving: Think along with the customer and offer cost-effective solutions.
- Negotiating additional costs: Ensure maximum recovery and negotiate any extra costs.
Working Hours
- Rotating schedule between 8 AM and 6 PM
Location
Baron De Maerelaan 155, Zeebrugge
Profile
Your Profile
You possess the following qualities and characteristics:
- A bachelor's degree or equivalent experience.
- Several years of experience in customer service or the logistics sector.
- Fluent in Dutch and English; knowledge of French and German is a plus.
- Strong communication and negotiation skills.
- Assertive
- A true team player, not a silo thinker. You switch effortlessly between different accounts.
Ready to take your career to the next level? Dive into the world of logistics at ECS, the beating heart of the port of Zeebrugge. As a leading player in the logistics sector, we offer you not just any job, but an opportunity for personal growth, innovation and international connections!
Our offer
- Work environment: step into a dynamic and innovative work environment, with the values of a family business
- Conditions: enjoy attractive remuneration and working conditions, complemented by fringe benefits
- Growth: discover numerous career opportunities and build your future within ECS
- Development: get opportunities to further develop your knowledge and skills through numerous internal and external training courses
- Culture: join a corporate culture where wellbeing is key
- Activities: take part in fun activities and sports sessions after work
- Childcare: take advantage of our in-house childcare for a perfect work-life balance
Ready for a new challenge?
Apply now and take your first step towards a new career!
